As updated on May 15th, 2025
ANS IT India Private Limited (“we”, “our”, “us”) is committed to protecting the privacy of users of our one.ansitindia.com, school.ansitindia.com, taask.ansitindia.com, track.ansitindia.com, gp.ansitindia.com, ans.oman.ansitindia.com (the ‘’Web Platforms’’), ansitindia.com (the “Website”) and mobile applications ‘ONE by ANS, Logytrack, Studtrack, Smart waste, Elexee, Taskeye’. This Privacy Policy describes the types of information we collect, how we use and share it, and your rights regarding your personal data. We collect information only for legitimate fleet-management purposes and handle it in compliance with applicable Indian law. In accordance with the Information Technology Act, 2000 and the Rules thereunder, ANS maintains this Privacy Policy on our website as a clear statement of our data practices. By using the Platform, you consent to the data practices described herein.
Information We Collect
- Account and Profile Data: When you create an account or register on the Platform, we collect personal information such as your name, email address, phone number, postal address, and a username/password. If you represent a business or government entity, we may also collect your organization’s name and relevant identification details (e.g. business registration). You warrant that all such information you provide is accurate and that you have authority to bind any organization you represent.
- Vehicle and Fleet Data: To deliver fleet-management services, we collect data related to the vehicles and assets you manage. This may include vehicle identifiers (e.g. license plates or VINs), driver information, and real-time location data (GPS coordinates) transmitted from trackers or mobile devices. We may also record operational data such as speed, mileage, engine status, fuel usage, and other telematics. This data is necessary to provide services like route planning, monitoring, maintenance alerts, and reporting.
- Usage and Activity Data: We automatically collect information about your use of the Platform and your devices. This can include IP addresses, device type, operating system, browser type, mobile network information, and log data such as access times and pages viewed. We also use cookies and similar technologies to personalize your experience, remember your preferences, and improve site functionality. Such data may include cookies, session tokens, and local storage information stored on your device. (Note: cookies are not regarded as “sensitive personal data” under Indian law, but we use them to enhance performance and analytics.)
- Communications and Support Data: When you contact us (for customer support, feedback, or inquiries), we collect the information you provide, such as your name, contact details, and any message content. We may also keep records of SMS or email communications if you opt in to notifications or two-factor authentication.
- Other Personal Data: Subject to your consent, we may collect other personal data necessary for offering certain services. For example, if you use payment or financing options within the Platform, we may collect billing information or payment history. All such additional data will be clearly indicated and collected only if you agree.
All personal data collected falls within the definition of “personal information” (identifying information about a natural person) or “sensitive personal data” (like financial or biometric data) under the IT Act and the Digital Personal Data Protection Act (DPDP Act, 2023) of India. We will not process more personal data than is reasonably required for the purposes outlined below, in compliance with legal requirements.
How We Use Information
We use your information for the following primary purposes:
- To Provide and Improve Services: We use your account data and fleet/vehicle data to enable the core functionality of ONE by ANS, Logytrack, Studtrack, Smart waste, Elexee, Taskeye’. This includes tracking vehicle locations, sending alerts (e.g. maintenance or safety notifications), generating usage reports, and optimizing routes. We may use aggregated usage data to analyze and improve the Platform’s performance, diagnose technical issues, and develop new features.
- Account Management: We use your contact information to manage your account, send important notices (such as password resets or security alerts), and respond to your requests. We may also use your email or phone number to communicate about service updates, feature releases, or optional surveys. If you have opted in to marketing, we may send promotional materials or offers; you can opt-out of marketing communications at any time.
- Security and Fraud Prevention: We use personal and technical data to protect the security of your account and the Platform. This includes monitoring for suspicious activity, preventing unauthorized access, detecting fraud, and complying with cybersecurity requirements.
- Legal Compliance: We use information as needed to comply with applicable laws, regulations, and legal processes. This may include verifying identities (for example, KYC/AML checks), storing data for legal retention periods, or responding to lawful requests by courts or authorities. We may also use or disclose information to enforce our Terms and Conditions (e.g. to investigate violations or to pursue remedies).
- Consent-Based Uses: Any other use of your information will be based on your explicit consent. We will clearly explain the purpose before collecting such data (e.g. integration with third-party services or optional modules), and you may withdraw consent at any time.
All processing of personal data is done lawfully and for legitimate purposes. In particular, the DPDP Act allows us to process your data if you have given “free, specific, informed” consent, or for our legitimate business functions. We will not use your data for purposes incompatible with the original collection.
Sharing and Disclosure of Information
We do not sell or trade your personal information. We may share information only in the following circumstances:
- Service Providers and Partners: We engage third-party companies to assist with various aspects of the Platform (e.g. cloud hosting, data storage, maintenance, analytics, payment processing, customer support, or email/SMS delivery). These service providers may receive access to personal or fleet data to perform their functions on our behalf. All such partners are contractually obligated to protect your data and use it only as we direct.
- Affiliates and Business Transfers: ANS IT India Private Limited may share information with affiliates or subsidiaries for business purposes. In the event of a corporate sale, merger, or acquisition, your data may be transferred to the surviving entity, provided that entity agrees to handle the data per this Privacy Policy.
- Legal Obligations: We may disclose personal data if required to do so by law or in the good-faith belief that such disclosure is necessary to: comply with a legal process (like a court order or subpoena); enforce our Terms; protect our rights or property; prevent fraud or illegal activities; or protect the safety of users or the public. We may, for example, cooperate with law enforcement or regulatory agencies investigating potential violations of law.
- Consent: We may share your personal data with third parties if you have given explicit consent for a specific purpose (such as integrating with a partner application or marketing program).
Whenever we share data, we apply appropriate safeguards and only share the minimum necessary information. Sensitive personal data (like financial or biometric data) will be encrypted in transit and at rest. Under Indian law, we are required to implement “reasonable security practices and procedures” for sensitive personal data; we use encryption, access controls, and other measures to protect your data.
Data Security
We adopt industry-standard technical and organizational security measures to safeguard your information. This includes encryption of data in transit (e.g. HTTPS/TLS) and at rest, firewalls, intrusion detection, and secure password policies. We restrict access to personal data to authorized employees, contractors, and vendors who need it to perform their jobs. While we strive to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security; however, we follow the Information Technology Act’s requirement to maintain reasonable security practices. In the unlikely event of a data breach affecting your personal data, we will comply with any breach-notification requirements under applicable law.
Data Retention
We retain personal and fleet data only for as long as necessary to fulfill the purposes outlined above or as required by law. When you close your account, we will delete or de-identify most of your personal data, except as needed for legal compliance (for example, record-keeping under tax or corporate laws) or to resolve disputes. Aggregate or anonymized usage data may be retained indefinitely to improve our services.
Your Rights
You have certain rights over your personal data under Indian law. These include the right to access your data, correct any inaccuracies, and erase your data when it is no longer needed for the original purpose or if you withdraw consent. You also have the right to restrict or object to certain processing. For example, if you wish to review, update, or delete your information, or object to non-essential processing (such as marketing communications), please contact us at the address below. We will respond to such requests within a reasonable timeframe, as required by law.
Please note that some information may be retained if necessary for legal compliance or legitimate business purposes (for example, transaction records for audit). If you choose to unsubscribe from communications or delete your account, we will still retain certain basic account data (like account ID or contact) if needed to prevent fraud or to comply with applicable law.
Children’s Privacy
The Platform is intended for adult users. We do not knowingly collect personal information from children under 18. If we learn that a minor has provided us with personal data without consent, we will delete such data from our records.
Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the date of the latest revision. We encourage you to review this policy periodically. Your continued use of ONE by ANS, Logytrack, Studtrack, Smart waste, Elexee, Taskeye. after an update signifies your acceptance of the revised terms.
Contact and Grievance Officer
If you have any questions, complaints, or requests regarding this Privacy Policy or our data practices, please contact us at:
ANS IT India Private Limited
Grievance Officer:
Email: marketing@ansitindia.com
Postal Address: 607, Luxuria Trade Hub, Nr. VR Mall, Dumas Road, Surat.
We will respond to privacy-related inquiries in accordance with applicable law. You may also reach out to the relevant regulatory authorities if needed.
