As updated on May 15th, 2025
These Terms & Conditions (“Terms”) govern your access to and use of ONE by ANS, Logytrack, Studtrack, Smart waste, Elexee, Taskeye, a fleet management platforms provided by ANS IT India Private Limited (“ANS IT India”, “Company”, “we”, “us”). By accessing or using the Platform (including the website and mobile apps), you agree to be bound by these Terms. If you do not agree, you must not use the Platform.
Eligibility
You must be at least 18 years old and legally capable of entering into binding contracts to use the Platform. In accordance with the Indian Contract Act, 1872, minors (those under the age of majority) and persons of unsound mind are not competent to contract, and thus may not register for or use our services. If you are representing a business or organization, you affirm that you have the authority to bind that entity to these Terms. You agree that you alone are responsible for maintaining the confidentiality of your account credentials (username/password) and for all activities that occur under your account. You agree to notify ANS IT India immediately of any unauthorized use of your account or any other breach of security.
Account Registration and Security
To access certain features of the Platform, you must create an account. You agree to provide accurate, complete, and current information when registering. You are responsible for keeping your account password secure. ANS IT India reserves the right to suspend or delete your account if it contains false information or if your actions create liability for us. You must supervise any minors who may use your account and are responsible for their actions and compliance with these Terms.
License and Access
ANS IT India grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for your internal fleet management needs, subject to these Terms. Except for this limited license, we retain all rights, title, and interest in the Platform, including all software, content, graphics, and user interface elements. You may not copy, modify, distribute, sell, lease, or reverse-engineer any part of the Platform, nor use it to develop a competing product. You agree not to use the Platform for any illegal or unauthorized purpose.
User Obligations
You agree to use the Platform in compliance with all applicable laws, including data protection and export regulations. You will not upload or share any content that is unlawful, offensive, defamatory, infringing, obscene, or violates the rights of others. You are responsible for any content or data you input into the Platform. ANS IT India does not guarantee the accuracy, quality, or legality of any data you or others enter.
Specifically, you agree not to:
- Interfere with or disrupt the security or integrity of the Platform or network (e.g. by hacking, introducing malware, or unauthorized access).
- Transmit spam, unsolicited messages, or use the Platform for phishing or fraud.
- Use any automated means (robots, spiders, data mining) to access or scrape the Platform.
- Impersonate any person or entity, or provide false information.
We reserve the right (but are not obligated) to monitor usage of the Platform. If you violate these rules or any part of the Terms, we may suspend or terminate your account and delete your data without notice.
Service Availability and Changes
The Platform is provided on an “as available” basis. ANS IT India does not guarantee uninterrupted, secure, or error-free operation. We may update, modify, or discontinue the Platform (or any feature) at any time without notice or liability to you. We will make reasonable efforts to notify you in advance of scheduled maintenance, but we may suspend access temporarily for security, maintenance, or other operational reasons. ANS IT India is not liable for any loss of data, profits, or other consequences resulting from any downtime or changes to the service.
Intellectual Property
All intellectual property rights in the Platform (including trademarks, logos, and software) are owned by ANS IT India or its licensors. You acknowledge that nothing in these Terms grants you any ownership rights. Any feedback or suggestions you provide become our exclusive property, and you hereby grant us a worldwide, royalty-free license to use and incorporate such feedback.
If you submit any content or data to the Platform (other than personal information, which is covered by our Privacy Policy), you grant ANS IT India a non-exclusive, royalty-free, irrevocable right to use, copy, modify, and display that content for the purpose of providing the services. You represent that you have all necessary rights to grant this license and that your content does not infringe any third-party rights or violate the law.
Data and Privacy
All personal data and sensitive information collected through your use of the Platform is governed by our Privacy Policy. By using the Platform, you consent to such collection and processing and to the cross-border transfer of data if needed for service operation. You are responsible for obtaining any necessary consents from individuals (e.g. your employees or customers) before submitting their personal data into the Platform.
Fees and Payment
Certain features of the Platform may require payment of fees. All fees are as set forth in the order form or pricing plan you selected. Unless otherwise stated, fees are non-refundable and payable in Indian Rupees. We may change our fees or introduce new charges upon reasonable notice. Failure to pay any fees by the due date may result in suspension or termination of your access to paid features.
Warranty Disclaimer; Limitation of Liability
The Platform and all related services are provided “AS IS” and “AS AVAILABLE,” without warranties of any kind. ANS IT India India specifically disclaims all warranties, whether express, implied, statutory or otherwise, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. We make no warranty that the Platform will meet your requirements, operate without interruption, or be error-free.
To the extent permitted by law, ANS IT India India’s liability to you for any damage (whether in contract, tort, or otherwise) shall not exceed the greater of INR 100 or the amounts you have paid us for the service at issue. In no event will ANS IT India be liable for indirect, incidental, special, consequential or punitive damages, including loss of profits or data, even if advised of the possibility of such damages. This limitation applies to the fullest extent permitted by law.
Indemnification
You agree to defend, indemnify, and hold harmless ANS IT India and its officers, directors, employees and agents from any claims, losses, damages, liabilities, costs or expenses (including attorneys’ fees) arising out of: (a) your use of the Platform; (b) your violation of these Terms; (c) your violation of any rights of others; or (d) any content you submit. ANS IT India reserves the right to assume the exclusive defense of any claim for which it is entitled to indemnification.
Term and Termination
These Terms remain in effect while you use the Platform or have an account. You may terminate your account at any time by notifying us or closing the account within the Platform; upon termination your rights under these Terms immediately cease. ANS IT India may suspend or terminate your access (and delete your data) at any time for any reason, including if you breach these Terms or we believe your use violates applicable law or poses a security risk. Sections on Disclaimer, Limitation of Liability, Indemnity, Intellectual Property, and Governing Law shall survive termination of these Terms.
Dispute Resolution
These Terms and any disputes arising from them shall be governed by the laws of India. Any dispute relating to the subject matter of these Terms shall be resolved through arbitration under the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted in the English language in New Delhi, India, by a sole arbitrator appointed jointly by the parties. If the parties cannot agree on an arbitrator, the arbitrator will be appointed by the Delhi High Court. The arbitration award shall be final and binding. You agree that by using the Platform you consent to this arbitration clause.
Alternatively, if either party seeks urgent equitable relief, it may apply to the courts in New Delhi, India, which shall have exclusive jurisdiction over any legal action relating to these Terms.
Changes to These Terms
ANS IT India may modify these Terms at any time by posting updated Terms on the Platform or by sending you notice (e.g. email). Changes will become effective upon posting or notice. Your continued use of the Platform after changes are posted will constitute your acceptance of the new Terms.
Contact and Grievance Redressal
For any questions or grievances regarding the Platform or these Terms, you may contact our Grievance Officer at the address below. We will make reasonable efforts to address and resolve your issues. Contact information:
ANS IT India Private Limited
Email: marketing@ansitindia.com
Postal Address: 607, Luxuria Trade Hub, Nr. VR Mall, Dumas Road, Surat.
