FAQ

1. What is PROTECTed?
PROTECTed is a reliable and easy-to-use vehicle tracking system tailored for basic tracking needs—ideal for small to mid-sized businesses looking to ensure vehicle safety and improve operations.

2. What tracking features does PROTECTed offer?
It includes real-time location tracking, geofence alerts, POI (Points of Interest) markers, and auto-generated trip reports to monitor and manage your fleet efficiently.

3. How does live tracking work in PROTECTed?
PROTECTed allows you to view your vehicle’s exact location in real-time, helping you keep tabs on routes, movement, and activity throughout the day.

4. What are Geofence Alerts?
You can set virtual boundaries (geofences) for each vehicle, and PROTECTed will alert you whenever a vehicle enters or exits the designated zone—enhancing control and security.

5. Can I mark important locations on the map?
Yes, with POI (Points of Interest) Markers, you can highlight key areas like fuel pumps, warehouses, service stations, or rest stops for quick reference.

6. What kind of reports does PROTECTed generate?
PROTECTed provides trip reports showing detailed information such as route taken, distance traveled, stops made, and trip duration for better planning and analysis.

7. How does PROTECTed help prevent vehicle theft?
It safeguards your vehicles with real-time tracking and geofencing features, allowing you to take immediate action if a vehicle is used without authorization.

8. Can PROTECTed reduce operational costs?
Yes, by helping you avoid misuse, plan better routes, and improve driver accountability, PROTECTed boosts efficiency and reduces unnecessary fuel and maintenance costs.

9. Is PROTECTed scalable for growing businesses?
Absolutely. It’s designed to be simple yet scalable—so you can upgrade to advanced features anytime as your fleet or business grows.

10. Can PROTECTed help lower insurance premiums?
Yes, improved tracking and security can reduce the risk of theft or misuse, making you eligible for lower insurance premiums.

1. What is CONNECTed?
CONNECTed is a smart Vehicle Health Monitoring System that combines OBD GPS tracking and vehicle software to give real-time updates on engine health and vehicle performance.

2. How does CONNECTed help prevent vehicle breakdowns?
By detecting issues through Diagnostic Trouble Codes (DTC) and monitoring engine status, CONNECTed helps identify problems early—preventing unexpected downtimes.

3. What kind of real-time tracking does CONNECTed provide?
It offers live GPS tracking so you can monitor vehicle movement, location, and status at any time—ensuring safety, security, and operational control.

4. What are Diagnostic Trouble Codes (DTC)?
DTCs are fault codes generated by the vehicle’s onboard computer system. CONNECTed reads these codes to detect issues like engine faults or system failures instantly.

5. Can CONNECTed monitor engine temperature and battery voltage?
Yes, it provides real-time data on engine temperature, battery performance, and other critical metrics to help you take timely action.

6. What type of reports can CONNECTed generate?
You get detailed health reports showing engine stats, temperature trends, battery status, and overall vehicle condition for smart decision-making.

7. How does CONNECTed support cost-effective maintenance?
By predicting faults and notifying you early, CONNECTed helps you schedule repairs before they become costly, thus reducing overall maintenance expenses.

8. Is CONNECTed useful for fleet operations?
Definitely. It helps fleet managers keep every vehicle in top condition, reduces downtime, and boosts overall fleet performance.

9. What is On-Board Diagnostics (OBD) in CONNECTed?
OBD is a system that reads data from your vehicle’s engine and other systems. CONNECTed uses this to offer insights into real-time health and performance.

10. How does CONNECTed ensure vehicle uptime?
By continuously monitoring engine health and sending alerts when issues arise, CONNECTed helps keep vehicles on the road and operating efficiently.

1. What is OPTIMISed?
OPTIMISed is an advanced Fuel Monitoring System that offers real-time tracking of your vehicle’s fuel consumption, helping fleet owners reduce expenses, improve fuel efficiency, and maximize profits.

2. How does OPTIMISed monitor fuel levels?
The system tracks real-time fuel data including levels, refills, and usage, and displays it with precise date, time, and location—ensuring complete transparency.

3. Can OPTIMISed detect fuel theft?
Yes, OPTIMISed sends instant alerts whenever there’s a sudden drop in fuel levels, allowing quick action to prevent or investigate theft.

4. What kind of fuel data does the system record?
It records consumption rates, refills, sudden drops, and historical trends—all presented in intuitive graphs and downloadable reports.

5. Does OPTIMISed help reduce fuel costs?
Absolutely. By identifying fuel wastage, unauthorized usage, and optimizing refueling schedules, it significantly cuts down unnecessary fuel expenses.

6. Can I generate fuel usage reports?
Yes, OPTIMISed provides customizable reports that show fuel consumption over selected periods, vehicle-wise or fleet-wide, for easy analysis and comparison.

7. How does the system ensure smarter refueling?
With accurate tracking and consumption trends, you can plan refueling stops more efficiently—avoiding overfilling or unnecessary top-ups.

8. Is OPTIMISed suitable for all types of fleets?
Yes, whether you manage a few vehicles or a large fleet, the system scales seamlessly to provide reliable and accurate fuel insights.

9. What formats are fuel charts and reports available in?
Fuel data is displayed in simple, visual charts and downloadable report formats, making it easy to understand, share, and analyze.

10. How does OPTIMISed improve operational efficiency?
By offering real-time fuel tracking, theft alerts, and historical analysis, OPTIMISed helps you make informed decisions, control costs, and improve fleet performance.

1. What is SECURed?
SECURed is a smart anti-accident system that monitors driver behavior in real-time, sending alerts for unsafe practices and promoting safe, responsible driving.

2. How does SECURed help prevent accidents?
By using advanced warnings like Forward Collision, Lane Departure, and Headway Monitoring, it alerts drivers before potential dangers occur—reducing accident risk.

3. What is Forward Collision Warning (FCW)?
FCW alerts drivers if a collision with the vehicle ahead is likely, based on relative speed and distance, giving them time to slow down or brake.

4. What does Headway Monitoring Warning (HMW) do?
HMW continuously checks the gap between your vehicle and the one in front, warning you if you’re too close and risk a sudden collision.

5. How does the Lane Departure Warning (LDW) feature work?
LDW tracks lane markings and alerts the driver if the vehicle unintentionally drifts out of its lane—helping to prevent side-swipe or off-road accidents.

6. What is the Driver Monitoring System (DMS)?
DMS uses a driver-facing camera to detect fatigue, distractions (like mobile use), smoking, drinking, or not wearing a seatbelt—and sends alerts to prevent risky behavior.

7. Can SECURed help with roadside emergencies?
Yes, it offers roadside assistance support in case of breakdowns or emergencies, ensuring timely help and safety.

8. How does SECURed improve driver behavior?
By constantly monitoring and giving real-time feedback, it helps drivers adopt safer driving habits—leading to long-term behavioral improvements.

9. Is SECURed useful for fleet operations?
Absolutely. Fleet managers can monitor driver safety across all vehicles, reducing accident rates, insurance claims, and vehicle downtime.

10. Does SECURed offer real-time monitoring?
Yes, SECURed tracks driver behavior and road events live—enabling immediate alerts and quick corrective actions to maintain safety.

1. What is MyPIN?
MyPIN is a personal GPS tracking device designed to protect your loved ones—like children, elderly parents, or employees—by providing real-time location updates and emergency alerts.

2. Who can use MyPIN?
It’s ideal for kids, elderly family members, solo travelers, or even staff working in isolated areas—anyone whose safety and location you want to monitor.

3. How does real-time tracking work in MyPIN?
You can view the live location of the person wearing the device through your smartphone, ensuring they are where they’re supposed to be, anytime.

4. What is the Geofence feature in MyPIN?
Geofence lets you set a virtual safe zone, and you’ll be notified immediately if the person exits or enters this area—helping you act quickly if needed.

5. How does the SOS alert function work?
In case of danger, pressing the SOS button sends an instant alert with the wearer’s exact location to your phone—allowing fast emergency response.

6. What are Speed Alerts in MyPIN?
You can set a maximum speed limit, and if the person goes beyond it, you’ll receive an alert—useful for tracking vehicle movements or teen drivers.

7. Can MyPIN help prevent kidnapping or getting lost?
Yes, MyPIN ensures constant location tracking and sends emergency alerts, helping you prevent serious incidents like kidnappings or disorientation.

8. Does MyPIN offer 24/7 monitoring?
Absolutely. MyPIN tracks live location at all times, so you can check where your loved ones are—day or night.

9. How does MyPIN give peace of mind to users?
By providing location accuracy, emergency alerts, and geofence notifications, MyPIN ensures you always know your loved ones are safe—reducing stress and worry.

10. Is MyPIN easy to use?
Yes, it’s simple to set up and use via a mobile app. Just pair the device and start tracking with user-friendly controls and instant alerts.